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Physical and Telephone Reception Training

Physical and Telephone Reception Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Build strong front-desk skills for in-person and phone interactions. Master greetings, check-ins, visitor management, call scripts, voicemail handling, and logging. Enhance confidentiality, privacy, security, de-escalation, time management, and multitasking for professional reception performance.

Elevify advantages

Develop skills

  • Master front desk greetings to quickly turn walk-ins into appointments.
  • Develop professional phone etiquette for handling all types of calls smoothly.
  • Build confidential reception skills to safeguard client data and documents.
  • Learn de-escalation techniques to calm upset visitors and manage waits.
  • Perfect documentation by logging visitors, calls, and messages clearly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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