Mail Course
Master professional business letters and emails with the Mail Course, tailored for secretariat staff. It covers clear structure, polite yet firm wording for payments, complaints, and delays, precise meeting minutes and action items, plus professional formatting, proofreading, and etiquette to ensure reliable communication that protects relationships and delivers quick results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches writing clear, structured business letters and emails for fast responses, using plain English, effective subject lines, logical flow, and appropriate formality. You'll master polite yet firm language for payments, complaints, delays, craft accurate meeting minutes and action items, and apply professional formatting, proofreading, and email etiquette for polished, reliable communication.
Elevify advantages
Develop skills
- Professional email structure: craft clear, polished messages fast.
- Polite yet firm wording: handle payments, delays, and complaints smoothly.
- Meeting emails and minutes: write sharp summaries and action-focused notes.
- Clear, concise style: use plain English, strong subjects, and precise dates.
- Formatting and etiquette: proofread, secure data, and follow email best practices.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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