Administrative Receptionist Course
This Administrative Receptionist Training equips secretariat professionals with essential front-desk skills for medical settings. Learners master communication, appointment scheduling, phone handling, documentation, patient flow, privacy, and efficient organisation to manage patients, staff, and info confidently and professionally. Ideal for building reliable reception expertise.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confident front-desk skills for medical and wellness centres through this practical course. Master greetings, de-escalation techniques, privacy rules, phone etiquette, call triage, voicemail management, scheduling, calendar handling, documentation, pricing talks, and software tools for smooth operations.
Elevify advantages
Develop skills
- Front desk professionalism: handle check-ins, privacy, and patient flow smoothly.
- Phone etiquette mastery: manage urgent calls, triage, and transfers expertly.
- Smart scheduling: manage calendars, prevent clashes, and cut wait times.
- Clear documentation: record messages, sort records, and ease shift handovers.
- Service and pricing communication: clarify options, set limits, and escalate smartly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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