Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, safety protocols, emergency response, visitor and phone management, plus lobby upkeep to ensure smooth, reliable operations daily. This practical course builds confidence for high-quality service in demanding environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches confident front desk skills including customer service scripts, professional phone handling, visitor and delivery management, task prioritization, safety communication, emergency support, lobby maintenance, tech tools, privacy protocols, and performance metrics for dependable daily service.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
- Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
- Reception procedures to manage visitors, deliveries, and calls using secure workflows.
- Tech-savvy use of booking tools, phone systems, and visitor software efficiently.
- Lobby operations to keep reception clean, compliant, and ready for busy periods.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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