Log in
Choose your language

Key Account Manager Training

Key Account Manager Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training offers a hands-on, step-by-step method to safeguard renewals and boost growth in challenging retail customer experience settings. You will learn to identify account risks and opportunities, chart key stakeholders, craft focused engagement strategies, develop value propositions supported by ROI, and formulate a 12-month plan featuring defined KPIs, timelines, and steps to fortify relationships and achieve lasting growth.

Elevify advantages

Develop skills

  • Spot account risks like churn and upsell gaps while setting precise renewal KPIs quickly.
  • Map stakeholders and deliver custom value narratives to retail decision-makers.
  • Connect retail CX metrics such as NPS, CSAT, and CLTV to actionable sales opportunities.
  • Design value propositions with solid ROI to secure high-level strategic meetings.
  • Create detailed 12-month plans with scheduled actions for renewals and 20% growth targets.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course