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Key Account Management Course

Key Account Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Key Account Management Course provides practical tools to safeguard and expand strategic SaaS accounts. You will learn to analyse usage, support data, and financial indicators, create 12-month account plans, identify stakeholders, and craft targeted communications. Gain expertise in preventing churn, expansion strategies, negotiation techniques, and risk dashboards to confidently drive renewals, upsells, and sustained customer value.

Elevify advantages

Develop skills

  • SaaS account diagnostics: interpret usage, support, and revenue data to identify risks swiftly.
  • 12-month key account plans: establish KPIs, milestones, and actions that deliver results.
  • Stakeholder mapping: engage CFOs, CIOs, and executives with customised value propositions.
  • Expansion playbooks: develop cross-sell and upsell strategies to rapidly increase ARR.
  • Risk mitigation systems: create alerts, playbooks, and reviews to avert churn.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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