Customer Service in the Sales Process Course
Elevate your sales prowess with top-tier customer service skills: deliver memorable greetings, swiftly discern customer desires, expertly manage objections, soothe frustrated shoppers, and seal deals assuredly—all while nurturing loyalty, encouraging repeat visits, and enhancing your standing as an invaluable sales expert. This course equips you for seamless interactions that drive success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confidence in greeting customers warmly, understanding their preferences quickly, and smoothly guiding them through fittings to final purchase. Master serene de-escalation techniques, straightforward refund policies, persuasive objection responses, and winning closing statements. Strengthen your product expertise, share easy care instructions, and leverage follow-ups, feedback sessions, and self-review to elevate every customer encounter continuously.
Elevify advantages
Develop skills
- Master de-escalation: soothe irate customers swiftly using reliable phrases.
- Craft powerful greetings: build instant trust and lasting first impressions.
- Handle objections effectively: resolve concerns on price, fit, and quality to secure sales.
- Provide needs-focused styling: pair shapes, hues, and ensembles perfectly for every client.
- Execute post-sale follow-ups: offer maintenance advice, encourage returns, and foster enduring loyalty.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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