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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain confidence in greeting customers warmly, understanding their preferences quickly, and smoothly guiding them through fittings to final purchase. Master serene de-escalation techniques, straightforward refund policies, persuasive objection responses, and winning closing statements. Strengthen your product expertise, share easy care instructions, and leverage follow-ups, feedback sessions, and self-review to elevate every customer encounter continuously.

Elevify advantages

Develop skills

  • Master de-escalation: soothe irate customers swiftly using reliable phrases.
  • Craft powerful greetings: build instant trust and lasting first impressions.
  • Handle objections effectively: resolve concerns on price, fit, and quality to secure sales.
  • Provide needs-focused styling: pair shapes, hues, and ensembles perfectly for every client.
  • Execute post-sale follow-ups: offer maintenance advice, encourage returns, and foster enduring loyalty.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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