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Back Office Operations Course

Back Office Operations Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain expertise in back office operations focused on office equipment orders. Master order management basics, inventory principles, and CRM data integrity. Apply automation, templates, and standard operating procedures to reduce mistakes and speed up processes. Develop abilities in tracking metrics, prioritising tasks, communicating effectively, and implementing risk controls to process more orders accurately, update customers promptly, and ensure seamless, regulation-compliant fulfilment.

Elevify advantages

Develop skills

  • Master order handling for complex B2B sales with speed and precision.
  • Develop CRM and ERP data skills to enter, sync, and validate orders flawlessly.
  • Implement simple automation using checklists, macros, and workflows to save time.
  • Track key metrics like cycle time, fill rates, and errors to optimise operations.
  • Manage customer issues including delays, returns, and SLAs to retain business.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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