from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a straightforward, step-by-step method for greeting customers, asking the right questions, and managing fitting room sessions to help them make assured purchase choices. You'll learn useful scripts for suggesting items, dealing with price worries, closing sales smoothly, and handling tricky moments, along with role-playing exercises, performance measures, and a two-week plan to rapidly increase sales and bring back customers.
Elevify advantages
Develop skills
- Structured retail sales process: greet, find out needs, suggest, close, and follow up.
- Clothing styling and extra sales: put together looks, upsell, and cross-sell quickly.
- Managing objections in the shop: address price issues and keep your profits safe.
- Retail closing and customer loyalty: finalise the sale and encourage return visits easily.
- Dealing with challenging customers: calm things down, fix service issues, and maintain the connection.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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