Retail Assistant Course
This course equips you with essential retail assistant abilities including superior customer service, fitting room oversight, loss prevention strategies, visual merchandising techniques, efficient time management, and store safety measures. You'll acquire practical scripts and routines to increase sales, minimise losses, and ensure the sales floor operates efficiently every day.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your front-line retail skills through this practical course focused on everyday shift challenges. Gain knowledge in service protocols, quick communication techniques, fitting room management, basic loss prevention, and rapid visual merchandising standards. Develop expertise in time management, daily routines, and safety procedures to manage peak times effectively, aid your colleagues, and deliver seamless shopping experiences for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, curb losses, and safeguard stock swiftly.
- Core retail service: welcome customers, provide help, and finalise sales seamlessly during peak periods.
- Customer interaction scripts: address grievances, promote extras, and fix problems promptly.
- Visual display standards: neatly fold, arrange products, and refresh zones quickly to drive sales.
- Retail task prioritisation: organise duties, maintain order, and ensure floor safety at all times.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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