MCO course
The MCO Course delivers managers essential tools to elevate retail sales, optimise operations, and reduce complaints through targeted KPIs, structured action plans, consistent service standards, and effective team performance frameworks that ensure steady, quantifiable weekly progress in fashion store management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This MCO Course equips you with hands-on strategies to rapidly enhance store performance. You will create 8-12 week action plans, establish precise KPIs, and conduct straightforward A/B tests to drive sales growth. Gain expertise in customer service protocols, minimising complaints, and optimised scheduling, utilising dashboards, escalation guides, and sales methods designed for mid-range fashion retail to confidently elevate results weekly.
Elevify advantages
Develop skills
- Mastery of retail KPIs: swiftly monitor, analyse, and respond to essential fashion store indicators.
- Effective action planning: develop 8-12 week plans assigning clear responsibilities, timelines, and measurable KPIs.
- Optimised sales strategies: implement merchandising, promotions, and proven scripts to boost store conversion rates.
- Superior service delivery: shorten queues, uniform service practices, and swiftly address complaints.
- Enhanced team management: align scheduling with customer traffic and guide staff via straightforward daily routines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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