knowledge management training
Gain expertise in practical knowledge management to reduce search times, increase content reuse, and safeguard vital expertise. Master easy-to-implement KM frameworks, oversight mechanisms, and performance measures, enabling your team to work more efficiently, prevent duplicated efforts, and retain essential skills within the organisation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training teaches you to create a straightforward, powerful knowledge management system using familiar tools. You'll discover what knowledge to capture, ways to organise folders, tags, and versions, and how to establish clear, trackable goals. Develop governance structures, motivation strategies, and quality controls, assess existing weaknesses and threats, and implement real-world cases, trial runs, and staff training to foster ongoing enhancements and tangible business gains.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using tools you already have.
- Establish SMART KM objectives: create KPIs that quickly lower search times and enhance content reuse.
- Implement KM governance: enforce access controls, quality reviews, and basic incentives.
- Identify KM shortcomings: detect isolated data, hazards, and redundancies to maintain performance and client satisfaction.
- Conduct KM trials: initiate rapid experiments, monitor results, and improve processes on an ongoing basis.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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