Quality Approach Training
Gain mastery in ISO 9001 standards, process control techniques, and continuous improvement methods to elevate quality standards, reduce defects, and manage complaints proficiently. Tailored for managers and administrators leading teams, enhancing performance, and cultivating a robust quality culture within organisations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools for implementing ISO 9001 in everyday operations. Participants learn process mapping, control, indicators, and clear work instructions. They practice handling nonconformities and complaints, conducting root cause analysis, applying PDCA cycles, and designing KPIs. Additionally, they create targeted training sessions, evaluate outcomes, and develop rollout and sustainment plans for sustained quality enhancements.
Elevify advantages
Develop skills
- Implement ISO 9001 by applying essential clauses, controls, and records in routine tasks.
- Control processes through mapping, KPI establishment, and risk monitoring for rapid improvements.
- Handle nonconformities by managing complaints, identifying root causes, and implementing corrective measures.
- Apply continuous improvement tools like PDCA, Pareto analysis, 5S, and KPIs to minimise defects.
- Design effective quality training by developing concise, practical sessions for supervisors.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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