BPM (Business Process Management) Training
Gain mastery in Business Process Management for order-to-delivery operations. Learn to map existing AS-IS processes, redesign optimised TO-BE flows, identify and resolve root causes, and establish key performance indicators. Acquire practical techniques to minimise errors, accelerate fulfilment, and synchronise operations with organisational objectives in management and administration contexts.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This BPM Training equips you with tools to optimise Order-to-Delivery processes. Master documenting current AS-IS workflows, setting precise scopes, conducting root cause analysis, and crafting efficient TO-BE processes to reduce errors and delays. Gain expertise in designing KPIs, creating dashboards, benchmarking performance, and developing implementation roadmaps with robust change management and governance for sustainable outcomes.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert complex procedures into streamlined process diagrams.
- AS-IS and TO-BE process mapping: capture, redesign, and enhance order-to-delivery workflows.
- KPI development for O2D: establish, compute, and monitor vital logistics performance measures.
- Root cause investigation: utilise 5 Whys, Fishbone diagrams, and Pareto analysis to swiftly address order discrepancies.
- Implementation planning: devise staged deployment strategies, oversight mechanisms, and change management initiatives.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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