Performance Improvement Plan Course
This course equips HR professionals and managers with the tools to implement effective Performance Improvement Plans (PIPs) that drive real results while ensuring fairness, compliance, and employee support. Learn to diagnose issues, set SMART goals, create compliant documents, coach effectively, and track progress using practical resources.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Performance Improvement Plan Course teaches you how to identify root causes, set clear measurable targets, and turn KPIs such as CSAT, AHT, and error rates into straightforward 60-day SMART goals. You will learn to create fair and compliant PIP documents, steer clear of bias, uphold employee dignity, and incorporate ethical protections. Access practical templates, dashboards, scripts, and coaching resources to monitor progress, assist staff, and reach informed, documented decisions.
Elevify advantages
Develop skills
- Diagnose performance issues: apply root cause analysis with real HR data.
- Design effective PIPs: write clear goals, timelines, and support actions fast.
- Protect your company: apply ethical, bias-aware, and legally safe PIP practices.
- Coach managers: script PIP conversations, handle pushback, and build buy-in.
- Track PIP results: use KPIs, templates, and dashboards to prove improvement.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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