Coaching Employees Through Difficult Situations Course
This course equips coaches with essential tools to navigate challenging staff situations, including conflict management, performance coaching, and ethical documentation, leading to sustainable improvements through targeted interventions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Coaching Staff Through Tough Situations Course provides practical tools to manage conflicts, resistance, and performance slumps with assurance. Learn established coaching and feedback approaches, organise one-on-one and group discussions, create ethical action strategies, record matters justly, and apply prepared templates, scripts, and checklists to foster measurable, enduring behaviour shifts in just a few targeted meetings.
Elevify advantages
Develop skills
- Empathy-driven coaching: use GROW, SBI, and DESC in quick, effective HR discussions.
- Mastering tough conversations: organise 1:1 sessions, establish objectives, and maintain strict boundaries.
- Conflict resolution: facilitate secure joint sessions that calm tensions and restore confidence.
- Action strategy development: formulate 4–6 week SMART plans, monitor advancement, and maintain improvements.
- HR-compliant recording: employ templates, scripts, and records for impartial, straightforward documentation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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