Assertiveness Training
This course equips HR professionals with assertive communication tools to handle workplace challenges effectively. Participants learn proven scripts for setting boundaries, rejecting unfair requests, managing interruptions, and resolving conflicts calmly. Through role-playing, feedback, and personal planning, build confidence to protect relationships while promoting positive workplace dynamics and reducing stress.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to communicate assertively in tough work situations with poise and respect. Master scripts for saying no to unreasonable demands, handling persistent follow-ups, and addressing interruptions politely. Develop essential techniques through practice scenarios, feedback sessions, and a custom action plan to establish boundaries, ease stress, and speak confidently daily.
Elevify advantages
Develop skills
- Assertive HR communication using I-messages, tone control, and body language.
- Boundary setting in HR: decline requests, redirect tasks, suggest balanced options.
- Conflict handling in HR: manage resistance, interruptions, and difficult discussions.
- Crafting clear HR emails and scripts for agreements, timelines, and limits.
- Developing a personal assertiveness plan with SMART goals and role-play practice.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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