Credit Control & Debt Collection Course
This course equips you with effective strategies for credit control and debt collection, featuring 60-day workflows, risk assessment techniques, and preventive measures. Reduce days sales outstanding, create viable payment arrangements, synchronise sales and finance teams, and employ polished communication to retrieve funds swiftly and smoothly.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in credit control and debt collection to minimise late payments and boost cash flow. Master designing credit policies, analysing customer payment patterns, building risk models, crafting professional communications, developing payment plans, and deploying a 60-day collection process with KPIs and tools for immediate use.
Elevify advantages
Develop skills
- Develop 60-day collection workflows including reminders, holds, and escalation protocols.
- Create proactive credit policies to reduce late payments and safeguard cash flow.
- Evaluate payment behaviours and risk profiles to target key collections.
- Compose professional B2B emails, call scripts, and responses to disputes.
- Formulate compliant payment plans and log all commitments in CRM systems.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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