Business Management and Administration Course
This course equips participants with essential tools for business management and administration, focusing on performance stabilization, profitability enhancement, and client retention through practical strategies like SMART goals, KPI dashboards, operational fixes, cost management, and team conflict resolution.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Business Management and Administration Course provides practical tools to stabilise performance, improve profitability, and keep important clients. Learn to set SMART goals, create KPI dashboards, fix operational problems, manage costs, and sort out team disagreements. With simple templates, governance practices, and useful frameworks, you can quickly spot issues, make corrections, and achieve steady, measurable outcomes.
Elevify advantages
Develop skills
- KPI design and dashboards: create clear 12-month metrics to guide decisions swiftly.
- Operations control: stabilise service quality, capacity, and SLA performance promptly.
- Financial management: forecast, price, and control costs in medium-sized service businesses.
- Commercial recovery: increase B2B client retention, renegotiate contracts, and safeguard margins.
- People governance: align roles, incentives, and conflict resolution for effective execution.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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