Collections Department Management Course
Gain expertise in crafting credit policies, implementing risk-based collection strategies, and tracking KPIs to lower DSO, minimise bad debt, and secure cash flow. Tailored for accounting professionals handling accounts receivable, client relations, and collections teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical strategies to cut overdue receivables, bolster credit policies, and boost cash flow. Master credit risk assessment, client segmentation, risk-based playbook design, and KPI monitoring such as DSO and recovery rates. Access ready-to-implement workflows, scripts, and policy templates to enhance collections efficiency, avoid disputes, and drive sustainable business growth.
Elevify advantages
Develop skills
- Design credit policies with limits, terms, and collateral to safeguard cash flow.
- Create risk-based collection playbooks including actions, escalation rules, and timing.
- Analyse accounts receivable and credit risk by segmenting clients, setting exposure limits, and defining watchlists.
- Optimise collections workflows covering roles, dispute management, and system integration.
- Monitor key collections KPIs like DSO and recovery rates, enhancing performance through rapid tests.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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