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Collections Department Management Course

Collections Department Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical strategies to cut overdue receivables, bolster credit policies, and boost cash flow. Master credit risk assessment, client segmentation, risk-based playbook design, and KPI monitoring such as DSO and recovery rates. Access ready-to-implement workflows, scripts, and policy templates to enhance collections efficiency, avoid disputes, and drive sustainable business growth.

Elevify advantages

Develop skills

  • Design credit policies with limits, terms, and collateral to safeguard cash flow.
  • Create risk-based collection playbooks including actions, escalation rules, and timing.
  • Analyse accounts receivable and credit risk by segmenting clients, setting exposure limits, and defining watchlists.
  • Optimise collections workflows covering roles, dispute management, and system integration.
  • Monitor key collections KPIs like DSO and recovery rates, enhancing performance through rapid tests.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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