Postmortem Course
This course guides you through postmortem analysis of a failed collaboration feature, teaching UX redesign, testing, and experimentation to boost user activation and retention.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Postmortem Course teaches you how to transform a failed collaboration feature into a clear and efficient experience. You will learn to identify the problem, map user journeys, improve navigation and labelling, create better onboarding, and use established IA and UX principles. Additionally, you will gain hands-on testing techniques, metrics, and A/B testing methods to confirm improvements, reduce support requests, and quickly enhance user activation and retention.
Elevify advantages
Develop skills
- Diagnose product failures by connecting UX issues to user drop-off, support tickets, and revenue loss.
- Redesign information architecture and navigation to make workspaces, projects, and files easy to find.
- Develop simple onboarding to help new users start sharing with minimal hassle.
- Conduct fast UX tests including tree testing, usability sessions, and remote prototypes.
- Design data-backed experiments with A/B tests, key metrics, and result monitoring.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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