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Voice of The Customer Course

Voice of The Customer Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Unlock di power wey customer them get by listening to dem wit our Customer Seh So Course, wey we design for marketing people wey eager to shine. Enter inside data analysis ways, put di most important feedback first, and sort customer seh so them well-well. Learn how to put Customer Seh So inside your business plan, mek customer experience betta, and measure if e dey work wit important numbers. Master how to collect feedback, from listening to social media to doing correct surveys, and create plans wey go work to handle customer worries and mek dem loyal.

Elevify advantages

Develop skills

  • Analyze customer data: Master di tools for doing proper data analysis.
  • Prioritize feedback: Learn to know di customer seh so wey go really mek change.
  • Integrate VoC: Put customer voice inside how una dey plan things.
  • Design surveys: Make correct surveys wey go give una good feedback.
  • Communicate changes: Tell customer them about updates well-well.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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