Client Relationship Training
This course teaches client relationship marketing tailored for retail SaaS. You will learn to launch value-driven campaigns, onboard accounts effectively, expand growth, cut churn, and transform customers into advocates using practical playbooks, email templates, QBR frameworks, and clear success metrics to measure results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to build client trust, boost retention, and secure renewals through proven workflows. Master running educational webinars, crafting value-focused content, designing fast onboarding for quicker value realisation, and leveraging analytics for adoption tracking. Excel in strategic account planning, empathetic communication, QBRs, and feedback systems that convert daily interactions into tangible growth.
Elevify advantages
Develop skills
- Build trust in client meetings with focused, empathetic B2B talks.
- Design onboarding workflows for quick product adoption wins.
- Create strategic account plans to map stakeholders and boost revenue.
- Develop value-led content like case studies and emails clients engage with.
- Track relationship analytics, KPIs, QBRs, and feedback for proven impact.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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