e-reputation training
Gain expertise in managing e-reputation for brands. Detect crises promptly, prioritise viral threats, develop tailored responses for each platform, apply proven templates, and monitor key performance indicators to defend and boost your brand's digital reputation effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you to safeguard and enhance your brand's image on social media, review sites, and forums. Master quick crisis spotting, prioritisation, and response strategies, while creating effective messaging, regulatory-compliant replies, and leadership summaries. With hands-on templates, monitoring processes, and performance metrics, you'll develop a practical guide for resolving problems and building lasting online credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: swiftly assess, rank, and control spreading issues.
- Social response strategies: create quick, platform-appropriate replies to de-escalate situations.
- Review and forum oversight: handle ratings, arguments, and discussion threads.
- Compliant messaging skills: produce clear, regulation-friendly statements on product quality.
- Reputation tracking: monitor opinions, metrics, and test messages for results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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