digital assistant training
Gain expertise in Digital Assistant skills tailored for today's marketing teams. Master workflows for social media, email, and ads develop a strong assistant persona manage reports, KPIs, quotes, and scheduling and learn precise escalation protocols to human specialists when needed. This training ensures consistent, efficient support across all operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to create a dependable, brand-aligned digital assistant that efficiently handles content calendars, approvals, and campaign workflows. You'll master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting templates, pricing fundamentals, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-notch service.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a reliable assistant persona with defined tone, boundaries, and target users.
- Utilise pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content scheduling, reporting, and meeting coordination.
- Implement secure escalation procedures, data privacy standards, and handling uncertainty in real-time support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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