Moderation Course
Gain expertise in contemporary community moderation tailored for communication professionals. Develop abilities to craft clear guidelines, respond to crises, combat spam and abuse, leverage moderation tools, and deliver fair, transparent decisions that maintain safe and vibrant online environments. This course enhances your capacity to foster trustworthy digital communities while prioritising safety and mental health.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. You will learn to manage harassment, hate speech, spam, and self-harm content effectively, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your mental wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design effective community guidelines: develop fair, enforceable, and brand-aligned policies.
- Conduct swift moderation decisions: prioritise incidents based on context, impact, and risk factors.
- Master professional moderation tools: effectively use queues, dashboards, metrics, and automation features.
- Manage crises and self-harm content: apply safe, trauma-informed response protocols.
- Deliver clear communication on decisions: explain actions in a neutral, consistent, and transparent manner.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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