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Internal and External Communication Course

Internal and External Communication Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Internal and External Communication Course provides practical tools for managing high-stress healthcare software failures with clear confidence. You will learn to rapidly evaluate incidents, coordinate with leaders, and produce accurate updates for media, clients, and staff. Develop reusable templates, streamline approval processes, and foster enduring trust via open, reliable, and organised communication strategies.

Elevify advantages

Develop skills

  • Crisis messaging: create quick, clear updates for media, clients, and regulators.
  • Internal comms: develop calm, supportive emails, scripts, and manager briefings.
  • Channel strategy: adjust tone and length for social media, email, and executive updates.
  • Healthcare outage comms: explain incidents simply while respecting HIPAA and legal rules.
  • Reputation recovery: prepare post-incident reports, apologies, and trust-building steps.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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