External Communication Course
This course equips professionals with essential skills to manage external communications during health data incidents, focusing on clear messaging, stakeholder engagement, and reputation management to maintain trust and compliance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This External Communication Course teaches you how to handle health data incidents with clarity, accuracy, and confidence. You will learn to align legal, technical, and customer updates, create incident statements for media, clients, and the public, and deal with misinformation. You will get ready-to-use templates, writing skills for specific channels, and practical ways to safeguard trust, reputation, and ongoing relationships after a breach.
Elevify advantages
Develop skills
- Crisis messaging for data breaches: craft clear, calm, honest statements quickly.
- Stakeholder updates: write tailored emails for hospitals, patients, and regulators.
- Media and social response: prepare quotes, Q&A, and posts that protect trust.
- Technical-to-plain language: translate security details into clear client messages.
- Reputation recovery: plan follow-ups, track sentiment, and refine communication.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course