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External Communication Course

External Communication Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This External Communication Course teaches you how to handle health data incidents with clarity, accuracy, and confidence. You will learn to align legal, technical, and customer updates, create incident statements for media, clients, and the public, and deal with misinformation. You will get ready-to-use templates, writing skills for specific channels, and practical ways to safeguard trust, reputation, and ongoing relationships after a breach.

Elevify advantages

Develop skills

  • Crisis messaging for data breaches: craft clear, calm, honest statements quickly.
  • Stakeholder updates: write tailored emails for hospitals, patients, and regulators.
  • Media and social response: prepare quotes, Q&A, and posts that protect trust.
  • Technical-to-plain language: translate security details into clear client messages.
  • Reputation recovery: plan follow-ups, track sentiment, and refine communication.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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