Conflict Resolution Course
This course equips participants with essential skills to resolve conflicts effectively in professional settings, covering diagnosis, negotiation techniques, and sustainable agreement strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Conflict Resolution Course provides practical tools to quickly identify tensions, map out stakeholders, and reveal root causes. Learn established methods like interest-based negotiation, Nonviolent Communication, and the Thomas-Kilmann model, then use them in actual meetings with clear plans, calming phrases, and decision guidelines. Create solid agreements, handle risks, safeguard project timelines, and maintain trust among teams using reliable, effective practices.
Elevify advantages
Develop skills
- Mastery of conflict frameworks: swiftly choose and use TKI, NVC, and negotiation techniques.
- High-stakes negotiation: outline trade-offs, control risks, and match tech with business needs.
- Conflict diagnosis: chart root causes, motivations, and power structures in teams.
- Facilitation under pressure: conduct targeted resolution sessions that result in definite agreements.
- Sustainable agreements: avoid setbacks with measures, check-ins, and rebuilding trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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