Lesson 1Receiving and cross-dock support: PO matching, ASN handling, quality holdsDescribes receiving and cross-docking features, including matching purchase orders and advance ship notices, quality holds, and direct transfer to outbound, for accurate inbound processing and less handling in flow-through shipments.
PO and ASN data validationDock and door assignment rulesReceiving and put-away optionsCross-dock eligibility criteriaQuality inspection and holdsLesson 2Put-away logic and location selection: rules-based, work prioritisation, capacity checksExplains how the WMS chooses where to store incoming goods, using rules for product and location features, capacity checks, and work prioritisation so put-away tasks are efficient, compliant, and fit layout strategies in local warehouses.
Rule-based put-away strategiesLocation attributes and zoningCapacity and compatibility checksWorkload balancing and prioritiesException handling for no-fit casesLesson 3Picking execution and optimisation: pick paths, pick lists, pick validation, packing integrationExplores how the WMS handles picking, from creating pick waves and optimised paths to lists, validation, and packing links, ensuring accurate, efficient order fulfilment across methods in Ghanaian operations.
Pick wave and batch creationPick path optimisation rulesPick list formats and contentPick validation and error handlingIntegration with packing and stagingLesson 4Support for lot/batch and serial number tracking (if required)Explains how the WMS handles lot, batch, and serial tracking when needed, including capturing data, assigning, and tracing across receiving, storage, picking, and shipping to meet quality, recall, and compliance in Ghana.
Lot and batch master dataSerial number capture rulesTraceability across processesExpiry and shelf-life controlsRecall and investigation supportLesson 5User roles, permissions, and audit logging: role-based access, segregation of dutiesDetails how user roles, permissions, and audit logging are set up so access is controlled, duties are separated, and sensitive actions are traceable, supporting compliance, security, and accountability in the WMS for Ghanaian firms.
Role and profile definitionsPermission granularity and scopesSegregation of duties rulesAudit log content and retentionUser provisioning and reviewsLesson 6Real-time inventory by location and quantity tracking (location-level granularity)Describes how the WMS keeps real-time inventory at each location, tracking quantities, statuses, and ownership so every move updates stock instantly, enabling accurate availability, traceability, and decisions in local warehouses.
Inventory balance data modelLocation-level stock visibilityInventory status and ownershipReal-time move and transfer updatesHandling of negative and blocked stockLesson 7Inventory adjustments and audit trails: reason codes, transaction history, reversal controlsExplains how inventory adjustments are started, approved, and recorded, with reason codes, transaction history, and reversal controls, so corrections are transparent, auditable, and fit financial and compliance needs in Ghana.
Adjustment types and triggersReason codes and categoriesApproval workflows for changesTransaction history and traceabilityReversals and correction controlsLesson 8Basic and advanced reporting: stock valuation, stock ageing, replenishment alerts, KPI dashboardsDefines reporting and analytics needs, from basic stock and movement reports to advanced KPIs, stock ageing, valuation, and replenishment alerts, for operational monitoring and strategic decisions in the WMS for Ghanaian businesses.
Operational stock and movement reportsStock ageing and slow-mover viewsInventory valuation perspectivesReplenishment and exception alertsKPI dashboards and drill-downsLesson 9Integration endpoints and APIs: events, webhooks, file exchange, EDI supportOutlines integration needs for sharing and receiving data via APIs, events, webhooks, file exchanges, and EDI, ensuring the WMS syncs orders, inventory, and execution data with external systems in Ghanaian enterprises.
Inbound and outbound data domainsSynchronous API operationsEvent publishing and webhooksBatch file and flat file exchangeEDI messages and mapping needsLesson 10Cycle counting and scheduled audits: count plans, variance thresholds, auto-adjust rulesCovers how the WMS supports ongoing inventory accuracy through cycle counting, scheduled audits, variance thresholds, and auto-adjust rules, ensuring reliable stock records without full physical counts in local settings.
Cycle count program designCount triggers and schedulingCounting methods and proceduresVariance thresholds and tolerancesAuto-adjustment and approvalsLesson 11Order allocation and reservation logic: holds, backorder handling, partial shipmentsDefines how the WMS allocates and reserves stock for orders, handling holds, backorders, and partial shipments while respecting priorities, constraints, and rules to optimise service and stock use in Ghana.
Allocation strategies and rulesReservation timing and scopeHolds, blocks, and release rulesBackorder and shortage handlingPartial shipment decision logicLesson 12Barcode scanning and mobile data capture: device types, workflows, scan validationCovers barcode scanning and mobile data capture needs, including device types, online and offline workflows, and scan validation rules for fast, accurate task execution on the warehouse floor in Ghanaian facilities.
Supported mobile and RF devicesOnline and offline app behaviourTask-driven mobile workflowsBarcode formats and label standardsScan validation and error prompts
