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Airport Passenger Services Course

Airport Passenger Services Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with hands-on skills for check-in, boarding, and resolving passenger issues confidently. You'll master baggage handling, document verification, late arrivals, special needs support, effective communication, conflict de-escalation, and professional behaviour. Gain knowledge in safety protocols, regulations, and teamwork to ensure seamless flights and satisfied passengers.

Elevify advantages

Develop skills

  • Master check-in processes: confidently check IDs, baggage, and travel documents.
  • Operate boarding gates efficiently: manage timely boarding, late passengers, and standbys.
  • Handle passenger issues: de-escalate disputes and resolve incidents securely.
  • Ensure regulatory adherence: follow boarding rules, passenger rights, and compliance standards.
  • Deliver top-notch service: prioritise duties, team up effectively, and exceed traveller expectations.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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