Lesson 1Waste handling and disposal of cleaning residues and used liquidsThis section explains handling solid waste, used liquids, and residues from cleaning. You will learn segregation, labelling, temporary storage, and disposal that meets hygiene, safety, and local rules.
Classifying general vs hazardous cleaning wasteCollecting and sealing used wipes and padsHandling and labeling used liquid solutionsTemporary storage and spill prevention rulesDisposal routes per local waste regulationsLesson 2Manual cleaning tools: brooms, mops, microfibre cloths, squeegees, buckets, dusters, telescopic polesThis section covers key manual cleaning tools and their proper use. You will learn selecting, maintaining, and storing brooms, mops, cloths, squeegees, buckets, dusters, and telescopic poles for efficient cleaning.
Selecting brooms for indoor floor typesMop types, wringers, and mop head careMicrofiber cloth folding and color codingSqueegee use for glass and smooth tilesSafe handling of telescopic polesLesson 3Stair and corridor cleaning specifics: grout and edge cleaning, anti-slip considerations, handrail cleaningThis section covers stair and corridor cleaning where safety and detail count. You will learn edge and grout cleaning, anti-slip checks, handrail hygiene, and sequences that cut slip and trip risks.
Safe work sequence on stair flightsEdge and skirting board dust removalGrout cleaning for tiled stair treadsHandrail disinfection and polishingAnti-slip checks and warning signageLesson 4Elevator cleaning: surfaces, buttons, mirrors, floor, and door tracks; anti-bacterial wipe protocols and small-tool kitsThis section details lift cleaning from buttons and mirrors to floors and door tracks. You will learn anti-bacterial wipe protocols, tool kits for tight spots, work sequence, and safety near doors and panels.
Pre-use safety checks with building staffCleaning control panels and call buttonsMirror and stainless steel polishing stepsFloor and threshold cleaning techniquesDetailing door tracks with small toolsLesson 5Exterior facade glass up to 3rd floor: telescopic water-fed pole systems, reach-and-wash with deionized water, rope access basics for two-person tasksThis section explains methods for cleaning exterior facade glass up to the third floor. You will learn using telescopic water-fed poles, reach-and-wash with deionised water, and basic rope access roles in two-person teams.
Site risk checks for exterior glass workSetting up telescopic water-fed polesReach-and-wash with deionized waterDetailing edges and frames externallyRoles in basic two-person rope tasksLesson 6Interior glass cleaning: spray-and-wipe vs water-fed pole methods, microfibre and lint-free cloth use, handling glass railings and framed windowsThis section covers safe, streak-free interior glass cleaning. You will compare spray-and-wipe and water-fed pole methods, choose cloths, and techniques for framed windows, glass railings, and delicate finishes.
Spray-and-wipe steps for interior glassWater-fed pole use for indoor glass zonesChoosing microfiber vs lint-free glass clothsCleaning framed windows without seepageSafe cleaning of glass railings and balustradesLesson 7Floor cleaning techniques: sweeping, dry mopping, wet mopping, two-bucket method, auto-scrubber basic use and maintenanceThis section explains floor cleaning techniques for common areas. You will learn sweeping, dry and wet mopping, two-bucket method, and basic auto-scrubber use, including patterns, safety, and daily care.
Effective sweeping and dust control methodsDry mopping patterns for corridors and hallsWet mopping and two-bucket workflowsAuto-scrubber setup and operating stepsDaily auto-scrubber care and tank cleaningLesson 8Product selection by surface: neutral pH detergents for floors, degreasers for stubborn stains, alcohol-based cleaners for touchpoints, ammonia-free glass cleanersThis section guides product choice by surface and dirt type. You will match neutral detergents, degreasers, alcohol-based cleaners, and ammonia-free glass products to materials for safety, looks, and hygiene.
Neutral pH detergents for sealed floorsDegreasers for oils and stubborn residuesAlcohol cleaners for touchpoints and phonesAmmonia-free glass cleaners for filmsChecking compatibility with surface finishesLesson 9Powered equipment: battery backpack vacuums, upright vacuums, single-disc floor machines, wet/dry vacs, pressure washers (when appropriate)This section introduces powered cleaning equipment for buildings. You will learn when and how to use backpack and upright vacuums, single-disc machines, wet/dry vacs, and pressure washers, stressing safety and care.
Battery backpack vacuum setup and useUpright vacuum use on carpets and rugsSingle-disc floor machine basics and padsWet/dry vacuum use for spills and floodsPressure washer use on suitable surfacesLesson 10Dilution and application: measured mixing, contact time, dos and don’ts for rinsing and streak-free finishesThis section focuses on correct dilution and application of cleaning chemicals. You will learn measured mixing, contact time, safe handling, and rinsing to avoid residue, streaks, and damage on common surfaces.
Reading product labels and dilution chartsUsing dosing bottles and dilution stationsRespecting chemical contact and dwell timesRinsing methods for residue-free surfacesCommon dilution and rinsing mistakes
