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Telephone Operator Course

Telephone Operator Course
flexible workload of 4 to 360h
certificate recognized by the MEC

What will I learn?

Improve your chances of getting a better job at a call center by enrolling in our Telephone Operator Training Programme. It's made to make you better at giving customers excellent service, solving problems, and managing your time well. You will learn how to build good relationships, manage difficult customers, and make sure they are happy. Develop good communication skills, including how you speak, your body language, and how to listen actively. Learn how to settle quarrels, act professionally, and control your emotions so you can handle stress well. Join now for training wey dey be practical, top-quality, and fit your time table.

Elevify advantages

Develop skills

  • Learn how to connect with customers: Build trust and make them feel comfortable on every call.
  • Settle quarrels quickly: Use smart ways to talk and calm people down when things get heated.
  • Make your communication better: Be good at talking, using your body language, and listening well.
  • Manage your time well: Know which things are important and handle calls fast.
  • Control your emotions well: Handle stress and understand how customers dey feel.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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