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Telecollections Technician Course

Telecollections Technician Course
flexible workload of 4 to 360h
certificate recognized by the MEC

What will I learn?

Take your call centre work to the next level with our Telecollections Technician Training Programme. It's made for workers who want to be proper good at collecting debts. You go learn how to manage your time well, the laws and the correct way of doing things, and how to talk to people in a way that go make sense. You go get proper skills in how to handle when people dey object, how to reason with them, and how to make customers happy. This short, but quality training, go give you power to do well in handling plenty accounts, making sure you no dey talk people demma matter anyhow, and keeping a good heart, all at your own pace.

Elevify advantages

Develop skills

  • Learn to manage time well: Know which work be important pass and handle plenty accounts without problems.
  • Understand the law: Learn about the debt collection laws and how to do things the right way.
  • Overcome objections: Understand why people dey object and how to deal with them so they go understand.
  • Talk clear: Use sympathy, listen proper, and talk straight to the point.
  • Make customers happy: Know how to measure and make customers feel good.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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