Stress & Relaxation Techniques for Call Center Agents Course
Discover effective stress management and relaxation methods designed specifically for call centre agents. Recognise burnout indicators promptly, apply rapid in-shift calming techniques, develop daily recovery plans, establish personal boundaries, and cultivate lasting resilience to handle calls more calmly and boost overall performance. This course provides actionable tools for sustained well-being in high-pressure environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This practical course equips you to identify stress triggers, avoid burnout, and remain composed amid ongoing performance demands. Master simple breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced eating. Acquire effective methods to establish limits, access assistance, and express workload issues clearly.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each shift.
- Employ quick self-calming techniques like breathing, posture, and mindfulness during calls.
- Detect early burnout signals and take preventive steps to maintain performance.
- Communicate workload boundaries assertively and seek appropriate support.
- Build resilience through better sleep, exercise, and recovery practices for enduring stamina.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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