Log in
Choose your language

Phone-Based Customer Service Course

Phone-Based Customer Service Course
flexible workload of 4 to 360h
certificate recognized by the MEC

What will I learn?

Take your call centre work to the next level with our Phone-Based Customer Service Training. You go learn the important things like how to answer phone calls properly, how to control how the call dey go, and how to always sound professional. You go learn how to connect with customers well, make them happy, and manage what they expect. We go teach you how to handle stress by managing your time well and taking care of yourself. You go learn how to solve problems fast and communicate well, including showing empathy and listening well to understand. You go also learn to dey learn new things from feedback and by thinking about how you dey do things. Sign up now for a training wey go change your career!

Elevify advantages

Develop skills

  • Control call flow: Manage and direct customer calls well.
  • Build rapport: Connect with every customer and make them feel comfortable.
  • Solve problems swiftly: Find quick and good solutions to customer issues.
  • Communicate clearly: Use simple and caring language to make sure everybody understands.
  • Manage stress: Stay calm and take care of yourself even when things are hard.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course

Here you can study anything you want

Didn't find what you were looking for? Want to study about the topic you've always wanted?