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Performance Analyst Course

Performance Analyst Course
flexible workload of 4 to 360h
certificate recognized by the MEC

What will I learn?

Boost your call center career with our Performance Analyst Training Programme, wey dem design give empower professionals with important skills for data analysis and reporting. Learn how to clean data, use visual tools, and simple simple mathematics ways so you go fit understand data patterns dey show. You go learn how to mark and measure important work targets, make your talking clear by arranging your reports well, and how to use time series ways for guessing future happenings. Get the knowledge wey you go use make work better and take correct decisions based on data wey you get.

Elevify advantages

Develop skills

  • Learn proper data picture drawing: Create and understand fine fine reports wey dey show things clear.
  • Check how people dey do their work: Mark and measure the main call center work targets.
  • Do mathematics for data: Use ways like hypothesis testing and regression.
  • Talk about wetin you see clear clear: Arrange and show your findings so everybody go understand.
  • See how things dey change and follow pattern: Use time series ways for guessing.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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