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Customer Service Management Course

Customer Service Management Course
flexible workload of 4 to 360h
certificate recognized by the MEC

What will I learn?

Take your call center career to the next level with our Customer Service Management Course (Ghana), wey dey be designed to give professionals the important skills dem for succeed. Learn how to develop strategies, make processes better, and train people well so say you go fit improve how things dey go. Learn how to put change in place properly, use the latest technology, and make customers happy well well. Dig deep into why things dey happen, understand how call centers dey work, and make your reporting and communication skills sharp. Join us for learning wey go change you and give you correct, top-quality knowledge wey you go fit use.

Elevify advantages

Develop skills

  • Become a master at making processes better so say call center operations go dey efficient.
  • Develop proper training so say team performance go go up.
  • Put change management in place so say transitions go dey smooth.
  • Use technology well so say call center productivity go shoot up.
  • Analyze the root cause of things so say you go fit fix customer service problems.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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