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Customer Relations Course
Improve your call centre work with our Customer Relations Course (Ghana), made to make your skills better in technology, talking to people, and fixing problems. Learn how to use CRM software well, use AI to help you, and bring in new technologies to make work faster. Prepare plans you can actually use, set goals that are clear, and check how you are doing. Make your knowledge about the products better and keep up with the changes. Make customers happier by understanding the important things to measure and how to talk to them well. Make sure you manage your time well and answer calls quickly and properly.
- Master CRM Tools: Make work faster by using customer relationship management systems well.
- AI Integration: Use AI to make customer interactions easier and better.
- Effective Communication: Learn how to talk well (both with words and body language) so people understand you clearly.
- Problem Solving: Find smart ways to solve customer problems quickly.
- Time Management: Balance speed and good work to do well in the call centre.

flexible workload of 4 to 360h
certificate recognized by the MEC
What will I learn?
Improve your call centre work with our Customer Relations Course (Ghana), made to make your skills better in technology, talking to people, and fixing problems. Learn how to use CRM software well, use AI to help you, and bring in new technologies to make work faster. Prepare plans you can actually use, set goals that are clear, and check how you are doing. Make your knowledge about the products better and keep up with the changes. Make customers happier by understanding the important things to measure and how to talk to them well. Make sure you manage your time well and answer calls quickly and properly.
Elevify advantages
Develop skills
- Master CRM Tools: Make work faster by using customer relationship management systems well.
- AI Integration: Use AI to make customer interactions easier and better.
- Effective Communication: Learn how to talk well (both with words and body language) so people understand you clearly.
- Problem Solving: Find smart ways to solve customer problems quickly.
- Time Management: Balance speed and good work to do well in the call centre.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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