CRM for Telemarketing Course
Master CRM tools for telemarketing to elevate call centre performance. Gain skills in cleaning and segmenting leads, scheduling daily queues, logging calls seamlessly, automating follow-ups, and crafting dashboards that lift contact rates, conversions, and overall team efficiency in a hands-on manner.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches you to import, clean, and organise lead data, create intelligent segments, and set up effective daily call queues. You'll master real-time call logging with tags, statuses, and workflows, automate follow-ups, and develop insightful reports and dashboards to monitor KPIs, improve scripts, and enhance conversions and productivity practically.
Elevify advantages
Develop skills
- Lead segmentation expertise: craft intelligent call queues to rapidly increase conversions.
- CRM data management: import, purify, and organise lead lists for smooth dialling.
- Expert call logging: record outcomes, notes, and follow-ups right in your CRM.
- Workflow automation: leverage tags, statuses, and automations for optimal next actions.
- Telemarketing insights: analyse CRM dashboards and KPIs to refine daily results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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