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Back Office Specialist Course

Back Office Specialist Course
flexible workload of 4 to 360h
certificate recognized by the MEC

What will I learn?

Take your call center career to the next level with our Back Office Specialist Training Course. It's been designed to sharpen your skills in technology, how to talk to people, and managing data. You go chop automation tools, CRM (Customer Relationship Management) integration, and data analytics so you can make operations run smoother. You go learn how to work well with others and make sure information flows nicely inside the company. You go learn how to find data, enter am properly, and how to keep am safe. You go see the things that dey slow down work and fix them so things go move faster. You go get correct, quality knowledge so you go shine for back office work.

Elevify advantages

Develop skills

  • Master Automation Tools: Learn how to use the latest automation technologies to make work easier and faster.
  • Integrate CRM Systems: Connect CRM properly so customer interactions go be better.
  • Utilize Data Analytics: Use data to understand things better and make good decisions.
  • Optimize Data Entry: Make data entry processes faster and more accurate.
  • Improve Communication: Learn how to talk to people well so that everybody can work together nicely and share information easily.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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