Remote Monitoring Agent Course
Gain expertise in CCTV control room operations, threat spotting, and swift incident handling through the Remote Monitoring Agent Course. Develop abilities to detect risks, guide security guards, record incidents accurately, and safeguard valuable retail locations using top professional security practices.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Remote Monitoring Agent Course equips you with hands-on skills to oversee CCTV systems, identify suspicious activities in retail settings, and handle incidents promptly. Master PTZ operations, shift startup routines, multitasking applications, triage processes, and precise reporting methods to ensure solid situational awareness, quick support actions, and dependable documented outcomes each shift.
Elevify advantages
Develop skills
- Spot retail threats like shoplifting, casing, and early warning signs quickly.
- Master CCTV with PTZ controls, VMS software, and optimal layouts for effective remote monitoring.
- Respond fast to incidents by directing guards, proper escalation, and securing evidence.
- Produce professional reports including clear logs, radio communications, and shift summaries that meet legal standards.
- Manage shifts efficiently by starting routines, prioritising tasks, and handling multiple cameras seamlessly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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