Security Control Center Operator Course
This course provides essential training for security control centre operators, focusing on rapid incident response, system operation, communication, logging, and multi-tasking to ensure effective security management.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Security Control Centre Operator Course equips you with practical skills to manage alarms, evaluate events within the first five minutes, and coordinate responses using CCTV, access control, and radio systems. You will learn clear communication, accurate logging, procedures tailored to incidents, and prioritisation of multiple incidents, concluding with effective reporting methods and tools for ongoing improvement to ensure reliable and professional operations.
Elevify advantages
Develop skills
- Incident triage & response: manage alarms in the first 5 minutes with confidence.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio & phone: deliver clear, concise messages under pressure.
- Incident logging & reports: create audit-ready logs and concise security reports.
- Multi-incident management: prioritise, allocate guards, and maintain oversight.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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