Territorial Administrative Assistant Course
Master the core skills of a Territorial Administrative Assistant: manage public space reservations, handle noise complaints, triage calls, coordinate municipal services, and write clear, professional documents for effective public management. This course equips you with practical tools for reliable, compliant service in local administration.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Territorial Administrative Assistant Course provides practical tools to manage public space reservations, handle noise complaints, and apply local regulations confidently. Gain skills in effective reception, telephone triage, clear written communication, GDPR basics, coordination with municipal services, task prioritisation, case management, and accurate record-keeping for dependable public service.
Elevify advantages
Develop skills
- Municipal case triage: prioritise requests, safety issues and legal deadlines.
- Public desk reception: handle calls, residents and GDPR duties with confidence.
- Local permits mastery: process public space bookings, fees and bylaws fast.
- Noise complaint handling: log, investigate and escalate public nuisance cases.
- Administrative writing: draft clear emails, notes and resident responses.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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