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Public Management Technology Course

Public Management Technology Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches planning and delivering effective digital services, including citizen request systems, multichannel access, secure records management, and integrated case handling. You will learn to apply accessibility, privacy, and transparency rules, design dashboards and KPIs, manage vendors and budgets, and create a realistic roadmap for modern, data-driven local services.

Elevify advantages

Develop skills

  • Design citizen request portals with fast, accessible, mobile-first public service UX.
  • Optimise back-office workflows using smart routing, SLAs, and audit-ready case trails.
  • Build public sector dashboards featuring KPIs, alerts, and real-time performance views.
  • Implement secure e-records with approvals, retention, FOIA-ready search and access.
  • Plan govtech rollouts focusing on risk control, vendor selection, and change management.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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