PST Course
This course equips participants with essential skills to design, implement, and evaluate Public Service Training (PST) programs, focusing on competency-based training, needs assessment, and impact measurement to improve local governance and service delivery.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The PST Course provides a straightforward, step-by-step guide to creating and rolling out effective training to enhance local services. You will learn to develop competency-based curricula, establish SMART objectives, conduct thorough needs assessments, and organise budgets and partnerships. Delve into practical modules, contemporary learning techniques, and straightforward monitoring tools that link training to tangible enhancements in service quality and citizen contentment.
Elevify advantages
Develop skills
- PST programme design: quickly develop competency-based curricula for municipal staff.
- Training needs analysis: identify service gaps using data and fieldwork tools.
- Implementation planning: manage budgets, governance, and scaling of PST with reliable partners.
- Adult learning methods: create practical modules, Train-the-Trainer sessions, and blended delivery approaches.
- PST impact evaluation: monitor key performance indicators and demonstrate gains in governance and services.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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