flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Conflict Mediation Course equips you with practical tools to manage delicate workplace disputes confidently. Discover when to apply caucuses or joint sessions, foster trust via effective communication, and uphold confidentiality properly. Engage in intake interviewing, de-escalation techniques, and bias recognition, then create straightforward, enduring agreements and follow-up strategies that promote sustained professional teamwork.
Elevify advantages
Develop skills
- Gain expertise in workplace mediation under legal standards: swift, moral conflict resolution abilities.
- Guide joint sessions assuredly: calm tensions, rephrase issues, and restore confidence.
- Employ caucus and shuttle methods: manage confidential revelations safely.
- Formulate lasting settlement pacts: precise terms, monitoring, and compliance.
- Implement impartiality with bias consideration: adhere to ethical guidelines in legal practice mediations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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