Patient Communication Skills Course
Gain confident and caring skills for patient talks, especially hard ones, bad news delivery, and end-of-life care. Get practical scripts, ways to calm situations, tips for family meetings, and self-care for health workers to avoid burnout and boost teamwork.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course builds your ability to manage tough patient chats with clear confidence. Master simple words, caring replies, calming methods, and bad news sharing via SPIKES. Practise real scripts, family talks, follow-up plans, plus self-care to fight burnout and improve team work.
Elevify advantages
Develop skills
- Master tough conversations using SPIKES protocol, right tone, and body language confidently.
- Explain medical diagnoses simply with plain language, teach-back methods, and no jargon.
- Quickly calm emotions like anger, denial, or fear using empathy tools.
- Guide family meetings to match wishes, talk DNR options, and record joint choices.
- Safeguard yourself and team with fast debriefs, burnout alerts, and support systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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