Dental Secretary Training
This course equips you with essential Dental Secretary skills to keep a dental practice running smoothly and profitably. Master clinical scheduling, patient intake procedures, insurance billing, communication scripts, and digital workflow tools. You'll effectively support dentists, comfort patients, and ensure daily operations stay on track without hitches.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Enhance your front-desk skills with training on clinical scheduling, efficient appointment handling, and managing overflows. Gain confidence in verifying insurance, processing claims, and discussing costs, plus perfect patient intake, secure record-keeping, and effective communication. Use practical tools, scripts, and workflows to ensure a smooth, profitable, patient-focused dental practice.
Elevify advantages
Develop skills
- Master dental scheduling with precise chair times, buffers, and optimal provider utilisation.
- Handle billing and insurance by verifying coverage, processing claims, and reconciling accounts.
- Excel in front-desk communication using scripts for calls, emails, and face-to-face interactions.
- Manage patient records including intake, medical history, consents, and secure electronic dental records.
- Optimise clinic workflows with software tools, standard procedures, and error-free daily routines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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