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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Traveller Services and Customer Care Training equips you with hands-on skills to manage travel disruptions, special requests, and emergencies confidently. You will learn to find practical solutions, resolve airline and hotel problems, negotiate effectively, and record details properly. Develop excellent communication abilities, apply useful templates, and provide quick, dependable assistance to ensure smooth journeys for all.

Elevify advantages

Develop skills

  • Airline disruption management: rebook swiftly, reduce expenses, uphold traveller rights.
  • Hotel problem solving: address overbookings, arrange alternatives, rebuild guest confidence.
  • Special request handling: record requirements, verify with hotels, prepare reliable backups.
  • Incident prioritisation: evaluate urgency, assess risks, respond to time-critical issues.
  • Professional client communication: use empathetic responses, concise emails, and prepared templates.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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